Thank you for shopping at People-s .online.
Please read and understand our returns and exchange policy before purchase.
The exchange option is not available for online purchase .
No refund for all online purchase .
Goods sold are not returnable ,refundable or exchangeable unless you received an incorrect items(s)or any factory defected item(s) such as faulty zip. ,holes ,and obvious stains, otherwise it will not be accepted for return , please note that we do not accept returns if the size doesn't fit you as measurement are clearly stated on the webstore .
We do not accept returns or exchange on sale and promotional items ,as well as returns of regular price items beyond the stipulated time period.
We do not accept exchanges of items due to size variance within 0.5 inches to 1.5 inches or 5% ,whichever higher , from the size guide provided as it is to be reasonably expected and acceptable with manufacturer guideline .
If you meet the above criteria and would like to apply for a return , please contact us at [email protected] .
we will provided the return address to you .Return postage costs it to be borne by the buyer and is non refundable .
Trackable shipping service or shipping insurance is highly encouraged as exchange will only be processed upon receipt of the original item .Once your return is received and inspected .We will send you an email to notify you that we have received your return item .We will also notify you of the approval or rejection of your exchange .
To be eligible for a return ,your item(s) must be unworn ,unwashed ,unused and in its original condition ,with original tags and/or packaging intact.
Returned within 3 days of receiving your item .please note that ,we are unable to accept back unsuitable items via post after this time .
We regret to inform you that we not be able to accept items that do not meet these requirement .
Customer must drop us an email within 3 working days upon receiving parcel and all return should be received by our return department within an additional 3 working days from the above date .
Email : [email protected]
If you return request is approved ,it will be processed ,and a credit will automatically be applied to your credit card or original method of payment ,within 21 days
*Note if you do not receive your refund after 21 days business days ,first contact your credit card company .it may b take some time before your refund is officially posted. Next contact your bank .There is often some processing time before a refund is posted .If you 've done all of this and still have not received your refund yet ,please contact us .
The prices of products will be as stipulated at all times on our website ,except in the case of an obvious error. Although we make every effort to ensure that the prices featured on the website are correct ,error may occur.
The prices on the website excluded delivery charges. Delivery chargers will be added to the total price as indicated in our shopping guide.
Prices may change at any time ,but (other than set out above ), the changes shall not affect the orders for which we have sent an Order Confirmation .
Once you have selected the article that you wish to buy, it will be added to your basket .The next step will be to process the order following by payment. You must follow the steps of the purchase process to the end.
Furthermore ,throughout the purchase process , before payment, you can modify the details of your order. You are provided with a detail description of the purchase process in the shopping guide .Also ,if you are a registered user ,a record of all the orders placed by you is available "My Account "area
Standard shipping - choose your designated carrier during checkout .
Free shipping is applied automatically during checkout for order with merchandise worth over RM 500 .( only applicable to west/East Malaysia )
Delivery period - 3 to 6 days ( Domestic street address in KL and Selangor )
Delivery period - 7 days to 14 days -All West Malaysia state and East Malaysia state ( Except KL and Selangor )
We strive to deliver your purchased products in the shortest time possible .All orders are in processed as soon as the transaction is confirmed .All orders are dispatched and delivered by your chosen designated carrier , Monday -Friday ,Excluding weekends and public holidays.
*Except for extraordinary circumstances ,we will endeavor to send the order consisting of the products(s) listed in each delivery confirmation prior to the date indicated in the Delivery Confirmation in question or ,if no delivery date is specified ,in the estimated time frame indicated when selecting the delivery method and, in any case within a maximum period of 30 days from the date the Order Confirmation.
Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone.
If for any reason we are unable to comply with the delivery date, we will inform you of that situation and we will establishing a new delivery date .Keep in mind in any case that we do not make home deliveries on Saturday , Sunday and Public Holidays.
For the purpose of these conditions, the "delivery "shall be understood to have taken place or the order" delivered "as soon as you or a third party indicated by you acquires physical possession of the goods, which will be evidenced by the signing of the receipt of the order at the delivery address indicated by you .
if after 30 days from the date of order is available for delivery , the order could not be delivered for reasons not attributable to us, we shall return the order back to our warehouse.
please keep in mind that additional cost of new delivery date from you, which will be entitled to pass to you .
Transmission of risk and ownership of the products
The products shall be under your responsibility from the moment of delivery to you(or a third party nominated by you ) as outlined in clause * above.
you will take ownership of the products when we receive full payment of all amounts due , delivery charges ,or at the moment of delivery ( as defined in clause * above ) whichever is the later.